Copyright and privacy policy

Page last updated: 10 December 2013

Privacy policy

We know your privacy is important to you. It’s important to us as well. You can read the full details of our policy below, but in summary:

  • We only ask you for personal information that we need.
  • We'll tell you what information we have recorded about you.
  • If you want any personal information changed or deleted, just ask.

Who we are?

This is the website for the Australian Government Care for Kids’ Ears campaign.

What we know about you

When you visit our website, our web server automatically records some general information about your visit, but does not recognise or record any individual information about you. The information we record and use for statistical purposes is:

  • Your server address
  • The date and time
  • The pages accessed and documents downloaded
  • The previous site visited
  • The type of browser used
  • We can only identify you personally if you give us this information voluntarily.

We do not use cookies on our website.

Your email address

We do not know your email address unless you give it to us. We will only record your email address if you send us a message. We will use it only for the purpose for which you have provided it. We will not disclose it without your consent.

If you have given us your email address, but do not want to receive email from us in the future, please let us know by sending us an email at

How we use this information

We use this information to improve the content of our website and analyse what pages people visit, and to keep in touch with you about updates to our website. If you use our services, we also use your information to customise the content of our website for you.

If you supply us with your email address or postal address when requesting a service, we might send you information on new ear health education outcomes, news or upcoming events. If you do not wish to receive such mailings, please let us know by sending us an email at

Who has access to your information?

We use this information internally and only share it with other people or organisations who need to know it as part of working with us in our normal business activities.

We do not share your personal information with others except under these conditions, and we do not disclose or sell your personal information for use in mailing lists or databases.

Future variations to our privacy policy

From time to time, we may change our privacy practice, and consequently this privacy policy. If our information practices and this policy change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.


Upon request, we'll tell you what information we have recorded about you. If any of this information is incorrect, or you want us to remove all information about you, please send us an email at the above address.

If you feel that this site is not following its stated information policy, please contact us at or by telephone at +61 2 6289 7500.

If you have any queries, concerns or require further information relating to privacy, security or regarding access to your personal information collected by this Service or other Departmental services, please email the Department at

If you have concerns about using email, please use our postal address, writing to:

Department of Health
GPO Box 9848
ACT 2601


The information and images contained on this website, including downloadable files, are protected by copyright. Apart from any fair dealing for the purpose of private study, research, criticism or review, as permitted under the Copyright Act 1968, no part may be reproduced or reused for any other purpose without due acknowledgement to the copyright holder.